Kai and Jenn are Realtors® who serve with heart. With 26 years of experience, their expertise in pricing to sell, attention to detail, and transaction guidance are unbeatable. They meticulously built a team that believes in helping neighbors, friends, and everyday people create value in their home. Nothing great is ever accomplished alone, and with Ito Orio Group you will have a partner every step of the way.
I am normally not one to post comments on Yelp or other similar mediums, but I felt compelled to share my recent experience with the Ito Orio Real Estate Group. My siblings and I recently lost both of our elderly parents and found ourselves needing to sell their home which was in a trust. All six of us live out of the area and were unfamiliar with any local realtors. While we have each bought and sold properties over the years, we were a little uncertain about how to proceed with this project. After interviewing several realtor groups in the South Bay, we decided to enlist the services of Jenn and Kai to list and sell our property. Our experience...— Mark S.
during a pandemic no less (!), is a crazy process. It was a seller's market and we saw dozens of homes and put down several offers before getting the just right one. Jenn and her team were infinitely patient and positive with us. They were available and always prepared. Their professionalism and market knowledge are unsurpassed, and I'm not sure if we would have made it through this process with anyone else! On top of being highly skilled and knowledgeable, Jenn was upbeat, accommodating, and fun with work with. We really couldn't have asked for a better experience. I wouldn't hesitate to recommend this team to anyone who's buying or selling; you'd ...— V K.
I found Ito Orio on Yelp when I was ready to start looking for my first home purchase. Based on their reviews I reached out for a virtual consultation and from the very start I found the group to be quick to respond, extremely helpful in educating me as a first time home buyer, and super pleasant to work with making the experience feel smooth and easy (as easy as it can be anyway). I worked with Scott and Jenn and found them to be an incredible asset to my home search and ultimate purchase process. I would recommend them to anyone and would definitely use them again myself for any future home purchase! Thanks for helping me find my home!!— Aimee S.
Love the Ito Orio Group! As a first time home buyer, I was amazed at how I was able to purchase a home in this crazy market with Scott and Jenn. Both of them knew the housing market in detail, and they walked with us through the whole process. Scott was always available and super attentive, where if we wanted to see a house the same day it came onto the market, he made it happen. He would answer all my questions (and there A LOT about so many different things) and was super patient. I was not sure about realtors before, or if I could trust them, but I totally trust Scott and his advice for buying a home. He referred us to an amazing mortgage broker...— Erica S.
If we could rate Ito Orio Group 10 stars we would. Kai and her team are very knowledgeable, efficient and dependable. It was very easy to work with their entire team, which made our selling experience so simple and stress-free. If you're looking for a team that you can trust and has your best interest at heart, don't pass up working with Ito Orio Group.— Teague S.
Scott was an amazing agent during the entire process. This was our first time buying a place and he helped us through every step. He made sure we understood everything that was happening and what the next steps would be. Anytime we had questions he get back to us fairly quickly.— Elliot F.
This review is long overdue but it has been a crazy busy year. Choosing Jenn and Kai and the amazing team they have were one of the best decisions I have ever made. With my mother's passing I was left with many tasks and selling her home of 50 years was a big one. Jenn and Kai from day one guided me through the process with skill, patience and grace. The result was exceptional as promised and I can't thank them enough!— Arnold K.
As a first-time homebuyer in this wild LA real estate market, I cannot recommend Ito Orio Group highly enough. Our agent Scott made the process clear and easy to understand by mapping out next steps and offering thoughtful opinions and relevant experiences. He and his team helped us develop a competitive offer on our new home that had 12 other offers! This process is so complicated and stressful but we had all the trust in Scott and his team the whole way through. Thank you, Scott, Jenn, and Kai!!— Nay I.
I have purchased and sold homes in the past, and my experience with the Ito-Orio Group was by far the best. Honestly, it could not have been better. They made me feel so comfortable and earned my complete trust. I moved out of state prior to listing my home. There was some pre-sale rehab work that needed to be done which they handled after I left. Within two weeks after my move my home was on the market. Offers came in immediately that were higher than the listing price. Less than than two weeks later we were in escrow, and 30 days later we closed. Every step was handled by expediently by phone, online, or US Mail and I didn't have to return ...— Russell Y.
I sold my condo and really surprised but appreciated about their service. They, especially Alyssa, helped me from moving out, renovation etc. until closing escrow while I was out of town due to my personal issue. They covered all of issues and transaction was really smooth and fast. Amazing service by Ito-Orio Group.— Patrick N.
Jenn, Kai, and Scott from Ito Orio are hands down the best agents in California. My wife and I had gone through dozens of agents on our search for a multi-family property in Gardena CA. Because of them, we were able to acquire a 4 unit property in a great street in Gardena completely OFF MARKET while using the VA Home Loan. It was incredible to be able to pull this off as a brand new home owner with no experience, no purchase history with them, low down payment with our VA home loan, in the hottest real estate market and in the hottest neighborhood in Los Angeles blows my mind. This of course was all because of them. Lastly, they're in const...— Erik M.
I highly recommend Kai. She is fantastic to work with and did a lot of the leg work for our transaction. She always kept me informed of the status of the property and I always felt I was in the loop. Any future transactions will definitely be through her.— Mark K.
We couldn't be more thankful for the team at Ito Orio group in supporting my husband and I through our journey of finding and buying a home in today's market. Scott and Alyssa are so responsive, knowledgeable, honest, and patient . They communicated with us consistently each step of the way through every visit, every bid, and every offer we made, answering our hundreds of texts, questions, and calls without hesitation. When our most recent offer was accepted, the Ito Orio team had everything lined up and organized so that we could successfully close escrow as smoothly as possible and now, with keys in hand, our family is excited for our next adventu...— Noelani M.
First and foremost, we highly recommend Jenn and Kai when it comes to purchasing or selling a home. Their professionalism, commitment and knowledge truly shined, and complimented their kind-hearted, yet diligent, approach. My wife and I, being first-time home buyers, were finally ready to jump into the deep end. We connected with Jenn and Kai, who happened to be the listing agents on a home that was being prepped for market and that we took an interest in due to our family already living in the neighborhood. From the day we first spoke, Jenn and Kai's professionalism set the tone as they provided timely responses to all our questions and requests. W...— Christopher P.
I will admit it, looking for our first home was the worst experience ever. It got to the point where I dreaded every open house and even the actual day of Sunday. Then we met Kai Ito and everything changed! From the very first moment, Kai guided us step by step through the abyss of SoCal real estate. She's kind, she's patient, and most importantly took her time to listen to all our needs and endless questions. We had met many other realtors, but no one else compares to Kai. Truthfully, if I didn't know any better, I would have thought we were her only clients, as she made us feel so important. Kai broke everything down to a level that we could under...— Jimmy M.
What can I add that already hasn't been noted in the reviews? They have 5 stars across the board for a reason. I can't imagine having gone with anyone else for this venture. We started our home buying process interviewing a handful of agents and after speaking with Jenn and Kai it was a no-brainer that we felt they were the most prepared and the most experienced option for us. And we were very lucky to have worked with them. Our process took us to nearly 40 diff homes and they were always quick with updates, feedback, and strategy for helping us find a perfect home in the south bay. After going through the home buying process you want someone who wi...— Alex A.
When Jenn and Kai called us and informed us we got our dream house in Torrance, I broke down in happy tears! It was our first home and we were amazed at how seamless the entire process was. The incredible duo made themselves available for questions and even met up with us at multiple open houses. We never felt pressured to make offers, but when we were ready, they guided us the whole way. Once the offer was accepted, the true work came in and we were impressed by Jenn and Kai's clear communication and the ability to work with our lender-someone they never worked with. Their follow through with getting inspections scheduled to meet our critical deadl...— Tiffany S.
Alyssa and Jenn went above and beyond to help my fiancé and I find the perfect home. With mortgage rates so low, I'm sure they had many clients who were looking for a home right when we were. Alyssa and Jenn made us feel like we were their only clients! I rarely asked questions because it was as if they anticipated what questions I would have, and had answers to them before I even had to ask. They were there for us every step of the way. Their ability to jump at opportunities, quickly respond to unexpected happenings, and stay in constant communication was what got us our home. We were able to close very quickly, and on time, regardless of the obsta...— Rina A.
We had an absolutely amazing experience with Jenn and Alyssa. Being first-time home buyers, during a pandemic no less, is a crazy process. It was a seller's market and we saw dozens of homes and put down several offers before getting the just right one. Jenn and her team were infinitely patient and positive with us. They were available and always prepared. Their professionalism and market knowledge are unsurpassed, and I'm not sure if we would have made it through this process with anyone else! On top of being highly skilled and knowledgeable, Jenn was upbeat, accommodating, and fun with work with. We really couldn't have asked for a better experien...— Buyer
We just closed on our home, and Jenn worked with us every step of the way as our buyer's agent. As first-time homebuyers and newcomers to Southern California, the crazy housing market can be very confusing and intimidating. She advised us every step of the way, boosted our morale while keeping us grounded in reality, and gave amazing, accurate, and timely advice on every aspect of the homebuying process. I am absolutely convinced that we would have not gotten our offer accepted if it wasn't for her guidance, and that alone is worth every penny. Once we were in escrow, the entire process went very smoothly. I would absolutely recommend her to my fami...— Trey B.
I recently purchased our first home (a condo in LA) and we were represented by Scott Hamada and the Ito Orio group. I'm very happy with this decision as Scott and the team made the process very smooth by being very responsive, diligent and conscientious every step of the way. He was quick to help us tour a set of homes (5 in one day!) and when we found a place we wanted, his insight and guidance helped us win the bid and made the closing process finish without a hitch. Their recommendation for a Lender (the Marc Bui team) also turned out very well! Overall we'd be happy to recommend Scott and the team to any other buyers, particularly first time buy...— Andy L.
It was amazing to be able to work with Kai and Jenn to sell our house. They made everything easy and seamless. We were able to sell our house in less than two weeks and only needed one open house which resulted with 5 different offers. They are an great team to work with and will get your house advertised and in front of the right people that are motivated to buy and close. They are very experienced in guiding you through the selling and closing process. You can't go wrong with choosing Kai and Jenn and their team to help you out. They keep you in their best interest. I can't wait to hopefully work with them in the future! They really know the Sout...— Jared W.
I found Ito Orio on Yelp when I was ready to start looking for my first home purchase. Based on their reviews I reached out for a virtual consultation and from the very start I found the group to be quick to respond, extremely helpful in educating me as a first time home buyer, and super pleasant to work with making the experience feel smooth and easy (as easy as it can be anyway). I worked with Scott and Jenn and found them to be an incredible asset to my home search and ultimate purchase process. I would recommend them to anyone and would definitely use them again myself for any future home purchase! Thanks for helping me find my home!— Aimee S.
You guys are amazing at what you do and were very flexible with the needs of our family. You gave us tips and made the experience very personal and enjoyable. We were having a lot other life events occur during our search that made things hectic but you guys were flexible with our schedule and answered all of our questions. We now have keys to our first home and we look forward to this amazing journey of home ownership. On top of everything, you overcame the challenges of the pandemic and helped make things happen in a timely manner. You guys are like our family now and we look forward to many more conversations with you both!— Buyer
We highly recommend Jenn and her team. We recently bought a South Bay home in a very competitive market, and couldn't have asked for a better team to work with. Their experience and professionalism shone through every step of the way from how they prepared us to to be first time buyers, to their ability to craft competitive offers and navigate through close. We faced some unexpected twists and turns during escrow, and Jenn and her team were amazing partners. They doggedly tracked down information and expertise to ensure we could make informed decisions. We are very happy in our new home, and so glad we worked with Jenn!— Heather J.
What can I say, Jenn Orio is simply amazing! I've been working with Jenn for about a year now and really appreciate the type of person that she is. She's a true professional that goes above and beyond for her clients, communicates extremely well, and most importantly, she's honest. I can always count on Jenn to deliver total transparency, and that is something that is rare in today's culture. I have NO problems referring friends and family to her there is no doubt she will take great care of people and do right, 100% of the time. Jenn, you are an exceptional agent and even better human being. Keep it up.— Marc B.
I knew I was in good hands with Jenn and Alyssa almost immediately. As a first time home buyer, the process was overwhelming, but they walked me through every little step throughout the entire process and ensured nothing was ever missed. I honestly felt that they were putting my best interest ahead of everything else, and I can't thank them enough for helping us buy our first home in a crazy market that almost seemed impossible at first. I would highly recommend them to anyone looking to buy or sell their home!— Amy F.
From day one, we knew we were in good hands with Kai and Jenn. They are extremely professional, communicative, honest and thorough. They made sure that we understood every step of the process and took all the anxiety out of selling a house. (Well, maybe most of the anxiety!) And on top of everything, they are simply very kind people. I would highly recommend them to be your partners in buying or selling a home.— Victoria C.
I've had the pleasure of working with Jenn a few times throughout the past few years and it has been a great experience each time. Her experience, professionalism, and attention to detail are second to none and she really goes the extra mile to ensure her client's best interests are protected. If you're thinking of working with Jenn either on the buy or sell side you can't go wrong and I highly recommend it.— Noya T.
It was amazing working with Kai. We do not live in the area and was looking to buy a house in the South Bay and West LA Area. She took the time to discuss the entire process and our vision of what we were looking for. She is extremely knowledgeable of the area, personable, and gave great advice in buying or selling a home. Would definitely recommend her to my friends and family!— Linth T.
We sold our house just recently. Jen and Kai are both hands on realtors. We couldn't pick a better Real state agents than these 2 wonderful women. Patient, sweet, wonderful, organized, and reliable hard workers. They sold our house in a less than 2 weeks after open house. I highly recommended Ito Orio Group. Asked for Jen and Kai, you won't be disappointed.— Cheryl T.
Kai and Jenn are the best! I had a single family home in West Carson that was a challenge to sell for various reasons. They helped me navigate the situation until we found the right buyer. They provided regular communication throughout the process and moved paperwork quickly. Don't think twice about hiring Kai and Jenn!— Kendra S.
As out of town buyers we were lucky to have Jenn, Scott and Alyssa help us to purchase our condo. They were quick to respond to questions and concerns. They were available to assist us whenever we were in town, and would represent us when we couldn't be in town. We received good advice in making our offer. We have no doubt that their follow up with the buyer's agent helped us to find and buy the condo. We couldn't ask for more knowledgeable, kind, and helpful agents. We were lucky to find and use this team!— Wanda M.
Alyssa and Scott found our very first beautiful house in S. Cali. We can't be more happy about it. We've been working with a few realtors in the past. What's special about the partnership experience with Alyssa and Scott is they are helping in every way they could. With that said, they booked their weekends to accommodate to our schedules, showed us the neighborhood when we drove there from N. Cali, provided all suggestions/recommendations for schools, food, entertainments, and helped us connect to all vendors/contractors/resources that we need. They never deferred us to anyone but tried their best to answer our questions, to do the research, and to...— Yu L.
My wife and I worked with Scott and Alyssa. They were both extremely helpful. Scott made sure to send us new listings and came with us to visit the homes we were interested in. He was very accommodating to our busy schedules and was able to get the appraisals, inspections, etc done fast and with no issues. He made the complicated process of home buying and easy as possible, I would definitely work with him in the future and refer anyone else looking to purchase a home to him as well— Craig M.
Alyssa and Scott were extremely patient with me. Not afraid to let me know when my offer may not work for the buyer. In the end they both were able to help me get to the finish line on a property with a very difficult seller in Lakewood. Very knowledgeable about the South Bay areas. I would definitely recommend them to anyone looking for a house or condo in this region. Extremely happy with the result!— Richard C.
We are a full service real estate team based in the South Bay. With a combined experience of 26 years, we help make your real estate experience seamless and straight forward as possible. Let our expertise work for you!